Project Overview

Overview

The project was a capstone project for Salesforce Platform Developer module, taken as part of the Business Administration degree at IU University of Applied Sciences. It was delivered through a PowerPoint presentation.

The main goal was the development of modifications that would aid sales partners during the selling process within Junochron, a company that develops software for workforce management (WFM).

Audience & Pain Points

The main target audiences of this project were as follows:

• Account Managers
• Sales Managers

The pain points addressed include:

• Time wasted inputting data
• Lack of technical know-how and platform orientations of new team members makes it difficult for them to adapt
• Lack of team communication regarding new accounts and leads
• No data regarding personal performance metrics of sales reps
• Difficulty in mapping and keeping track of opportunities

Objectives

To achieve the overall goal, 5 main objectives were created:

1. New Account Notification System for Sales Partners
2. Opportunity Tracking
3. Custom Sales Partner Performance report